Thank you for shopping with Zopifo. Once your order is placed, our logistics team begins fulfillment within 2 business days. We take pride in carefully handling and packaging each item to minimize the risk of damage.
Shipping timelines usually range between 5 and 7 business days. However, weather conditions, customs processing, or high seasonal demand may occasionally result in delays beyond our control.
We partner with a variety of established shipping carriers to bring you the best combination of speed and reliability. The carrier used depends on your location and the specifics of your order.
Once shipped, you will receive a confirmation email with your tracking number. This lets you stay updated with your shipment status until it arrives at your doorstep.
We offer complimentary shipping as part of our commitment to value and service. That said, please be aware of any import fees, taxes, or duties imposed by your country—they’re not included in our charges and must be paid by the customer.
While we support international shipping to many destinations, there are certain countries or remote areas where we may be unable to deliver. For specific inquiries, feel free to contact our support team in advance.
Please also note that some products may not be eligible for international shipment due to safety, legal, or regulatory reasons. We will inform you promptly and explore solutions if this impacts your order.
If you have any questions or special shipping needs, don’t hesitate to contact us. We’re dedicated to making your shopping experience smooth and enjoyable.
Company: SARL L’ETOILE D’ORIENT
Email: solutions@zopifo.com
Address: 38 RUE DU BON PASTEUR 13002 MARSEILLE